Product Management

As part of the management team of an e-commerce site for electronics and household appliances, a consultant was called in to improve the purchasing and post-purchasing customer experience. Analysis of sales KPIs, NPS, customer service activities and user feedback to define a strategy and roadmap, and proposal of a Discovery methodology.

Working for a customer in the supply chain sector, our team, comprising two Product Managers and a Product Designer, was dedicated to the delivery and discovery of their applications. Our intervention was also aimed at guiding the customer towards a more product-centric approach (frequent delivery, OKR, product vision, design process, post-implementation follow-up).

As part of the Product teams of a player in the sports betting industry, our Product Manager leads a multi-profile team: Tech, QA, Design. He is involved in identifying and prioritizing Product initiatives in the context of the creation of a new Offers platform. He leads the Delivery activity in an environment with strong dependencies between Product squads.

In an agritech startup developing autonomous robots, our Product Manager structured the Product organization to support its ramp-up. The mission began with a co-constructed 3-5-year product vision, which was then translated with the teams. A diagnosis of 20 key themes enabled us to measure product maturity and prioritize 33 concrete recommendations. The intervention laid down the fundamentals: clarification of roles, adoption of OKRs, Definition of Done, framing of tests, structuring of rituals. The result: faster decisions, better coordination, smoother development cycles and enhanced performance.

As part of the digital department of France's leading radio group, our Product Management consultant oversaw the design, implementation and roll-out of a new program schedule management tool for all the group's channels. The mission began with an in-depth Discovery phase (user interviews, benchmarking of other media practices, "make or buy" arbitration), and continued with the definition of a clear Product vision, the elaboration of a structured roadmap, the delivery of an operational MVP, and then the progressive roll-out to each channel. 

Within the digital department of France's leading radio group, a consultant led the design, implementation, and rollout of a new program schedule management tool for all of the group's channels. The project began with an in-depth discovery phase (user interviews, benchmarking of other media practices, "make or buy" decision-making), followed by the definition of a clear product vision, the development of a structured roadmap, the delivery of an operational MVP, and then gradual deployment across each channel.